Hosted Services

Remote Service Monitoring, Notification, Reporting and Automated Problem Resolution Services from b2net

b2net Hosted Services is a subscription-based, 24x7x365 service monitoring solution, delivering end-to-end system and component monitoring, notification, reporting and automated problem resolution for mission-critical, enterprise IT and Internet infrastructures.

Hosted Services Whitepaper

Download the b2net Hosted Services whitepaper for more information about our hosted monitoring and response services, including platforms and applications supported, service schematic and agent-based architecture overview:

b2net Hosted Services Whitepaper (PDF 80KB)

Business Benefits

Provide 24x7x365 subscription-based, component and end-to-end, real time monitoring of critical enterprise and ebusiness IT services.
Require the absolute minimum capital investment. Only the leased-line or VPN connection cost, since it’s a subscription based service.
Evolve with the clients changing business and technological needs.
Afford a clients existing support staff time to focus on core business issues yet remain informed and be in control of any potential issues associated with the IT infrastructure.
Present critical information to the right people in near real time via a number of notification methods including email, paging and SMS.
Provide a proven service model with true integration into software applications enabling clients to gain real time information regarding the performance and availability of their environment.
Provide rapid deployment and therefore rapid Return On Investment (ROI) due with absolute minimum of downtime and disruption to the environment.
Provide a highly scaleable yet flexible approach to systems monitoring and management, which is underpinned with a methodology of continuous improvement.
Use recognised security practices to provide clients with peace of mind that their environment is not at risk.
Monitor multiple platforms and applications from day one providing instant benefit and eliminating lengthy implementation cost and time.
Offer access to live and historical service information online by authorised client personnel.